L
Lindy
1 reviews | Active since Feb 2026
23 Feb 2026, 17:01
Thank you so much for resolving my query
Thank you so much for resolving my query. The confusion over the account last year had never been resolved and it was blocking my account. Krystal was so patient and professional and sorted out the query. She saved your reputation
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Oneplan Insurance's replyOfficial
23 Feb 2026, 18:52Hi Lindy,
Thank you for taking the time to share this feedback with Oneplan. We’re really pleased to hear that Krystal was able to resolve the issue and bring clarity after such a long-standing concern. Her patience and professionalism reflect the level of service we strive to provide every day. Your trust means a great deal to us, and we’re grateful for the opportunity to make things right.
Kind regards,
Oneplan.
Thank you for taking the time to share this feedback with Oneplan. We’re really pleased to hear that Krystal was able to resolve the issue and bring clarity after such a long-standing concern. Her patience and professionalism reflect the level of service we strive to provide every day. Your trust means a great deal to us, and we’re grateful for the opportunity to make things right.
Kind regards,
Oneplan.
Oneplan Insurance's reply23 Feb 2026, 18:52
Official
Hi Lindy,
Thank you for taking the time to share this feedback with Oneplan. We’re really pleased to hear that Krystal was able to resolve the issue and bring clarity after such a long-standing concern. Her patience and professionalism reflect the level of service we strive to provide every day. Your trust means a great deal to us, and we’re grateful for the opportunity to make things right.
Kind regards,
Oneplan.
Thank you for taking the time to share this feedback with Oneplan. We’re really pleased to hear that Krystal was able to resolve the issue and bring clarity after such a long-standing concern. Her patience and professionalism reflect the level of service we strive to provide every day. Your trust means a great deal to us, and we’re grateful for the opportunity to make things right.
Kind regards,
Oneplan.