K9
Kirstey 9510220074081

1 reviews | Active since Feb 2021

19 Feb 2021, 09:45

Thank you Selinah!

Selinah Kumalo assisted me with my query after my account had been cancelled by accident. She was lovely and a pleasure to talk to. She made it a personal interaction and resolved the issues timeously. She ensured I understood everything thoroughly and was willing to answer any question I had. Definitely the highlight of my day!

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply19 Feb 2021, 17:50
Official
Hi Kirstey

Thank you for sharing your service experience with us and for complimenting Selinah on her excellent customer service, we appreciate the opportunity granted to restore the experience. Our fur-family is important to us and we hope to provide them with the best service possible. We are glad to hear that we were able to create a memorable experience for you. 

Please give our love to your fur-baby Boey.

Kind Regards,
Oneplan