RF
Renee F
1 reviews | Active since Jun 2020
13 Jul 2024, 09:01
Thank you Petclaims.
Oneplan pet insurance.
Sadly my 10 year old pet soulmate passed away.
But a huge thank you to Zilda, Heather and Cindy for handling my claims seamlessly and getting in touch with my chosen vet about direct payments.
I didn't have to worry about what what was covered, or how it would be handled during this difficult time.
5 stars to Oneplan and your fantastic Pet Claims team.
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Replies (1)
Oneplan Insurance's replyOfficial
13 Jul 2024, 13:49Hi Renee,
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued. Our fur-family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love, they are so lucky to have found a family as loving as yours and we are so proud of the team for assisting you professionally and with compassion during this difficult time.
We are pleased to know that besides the current situation, you found an insurer that exceeds your expectations and that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill. We are so sorry to hear about the passing away of your fur-baby. Our deepest sympathies to you and your family.
May the memories you share with Luna, forever be close to your heart.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued. Our fur-family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love, they are so lucky to have found a family as loving as yours and we are so proud of the team for assisting you professionally and with compassion during this difficult time.
We are pleased to know that besides the current situation, you found an insurer that exceeds your expectations and that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill. We are so sorry to hear about the passing away of your fur-baby. Our deepest sympathies to you and your family.
May the memories you share with Luna, forever be close to your heart.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply13 Jul 2024, 13:49
Official
Hi Renee,
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued. Our fur-family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love, they are so lucky to have found a family as loving as yours and we are so proud of the team for assisting you professionally and with compassion during this difficult time.
We are pleased to know that besides the current situation, you found an insurer that exceeds your expectations and that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill. We are so sorry to hear about the passing away of your fur-baby. Our deepest sympathies to you and your family.
May the memories you share with Luna, forever be close to your heart.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued. Our fur-family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love, they are so lucky to have found a family as loving as yours and we are so proud of the team for assisting you professionally and with compassion during this difficult time.
We are pleased to know that besides the current situation, you found an insurer that exceeds your expectations and that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill. We are so sorry to hear about the passing away of your fur-baby. Our deepest sympathies to you and your family.
May the memories you share with Luna, forever be close to your heart.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan