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Aelwen H

1 reviews | Active since Jul 2011

30 May 2024, 12:16

Thank you Oneplan

Thank you to Oneplan and especially a huge thank you to Reabetsoe Letsatsi for the amazing service. On two occasions we have had to hospitilize our kitty in a hurry and Oneplan have gone above and beyond to get the pre authorisations done and then the payments made to the hospital. Having a pet in the hospital is extremely stressful and we are forever grateful to the team at Oneplan for managing their side so efficiently.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply30 May 2024, 12:56
Official
Hi Aelwen,

Thank you for sharing your service experience with us. Your 5-star rating on the service received from Reabetsoe and the team is highly valued. 

Our clients and fur-babies are important to us, we aim to always provide them with the best service possible. We are so pleased to know that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill, and we are delighted to hear that you found an insurer that exceeds your expectations. Our paw buddies deserve to be treated with the utmost love and they are so lucky to have found a family as loving as yours. 
 
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 

Kind Regards, 
Oneplan