MB
Monica B

1 reviews | Active since Aug 2021

13 Apr 2026, 16:25

Thank you Kelly May Vorster for your dedication and support!

I would like to express my sincere appreciation for the outstanding service I received from Kelly May Vorster at Oneplan Pet Insurance.

Kelly provided exceptional guidance and support throughout my claims process. From the very beginning, she was professional, patient, and incredibly helpful in explaining each step clearly. Navigating a claim can often feel overwhelming, but Kelly made the entire experience smooth and stress-free.

Her responsiveness and willingness to go the extra mile truly stood out. She ensured that all my questions were answered promptly and that I felt confident and informed at every stage. It is clear that she genuinely cares about her clients and takes pride in delivering excellent service.

Thank you, Kelly, for your dedication and support—it is greatly appreciated. I highly recommend her to anyone needing assistance with their pet insurance claims.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply13 Apr 2026, 18:54
Official
Hi Monica, 

Thank you for taking the time to share such a detailed and positive review. We are truly grateful for your kind words and are delighted to hear that Kelly provided you with outstanding support throughout your claims process. 

We understand that submitting a claim can feel overwhelming and we are pleased that Kelly’s professionalism patience and clear guidance helped make the experience smooth and stress free for you. Her dedication to ensuring that clients feel informed and supported is something we value greatly and we will be sure to share your feedback with her. 

Thank you for trusting Oneplan and for your recommendation. We are always here to support you and your fur baby! 

Kind regards, 
Oneplan.