MK
Melisa K

1 reviews | Active since Jan 2015

24 Aug 2021, 11:03

Thank you is just not enough

I am very impressed with One Plan and the way that my claim has been processed. My claims consultant Heather Webster made sure I understand everything and she is always quick to reply to my emails. I was very hesitant to take up cover at first, thinking that nothing will happen to my dog... And if it wasn't for the persistence of the sales consultant I would have been sitting with an injured dog and thousands of Rands in vet bills to pay. I am very thankful to you. Thank you, thank you, thank you :)

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply24 Aug 2021, 12:52
Official
Hi Melisa,

Thank you for sharing your service experience with us. We’re thrilled to hear that Heather assisted you as nicely as she did and that your claiming experience was as hassle free as it was. Our fur-family is important to us and we hope to provide them with the best service possible.
Our well wishes are with Meeko and we hope he has a speedy recovery. 

Thank you for choosing Oneplan as your preferred insurance for your fur-baby's needs. 
     
Kind Regards,
Oneplan