1 reviews | Active since Mar 2015
Thank you and May God Bless you
I'd like to compliment one of your employees, Joel Mabuso for the excellent service he provided me with yesterday. Joel helped me to sort out my account after I discovered that there had been some major hiccups on my premiums since from last year December and I made payment last week Friday but unfortunately I didn't use my policy number as reference and the payment wasn't allocated and my policy was still suspended.<br> <br> I have always been pleased with the service I receive at your offices.<br> However, Joel's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. <br> <br> Within a couple of hours,he was able to get the payment allocated to my account and my policy activated again. <br> <br> <br> Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with your company for years to come. <br> <br> Thank you again Joel and may God bless you for everything that you've done for me.<br> <br> Sincerely, <br> <br> Ms E.B Jacobs <br>
The management team of OnePlan Health Insurance thanks you for the kind words obtained in the above compliment.
We will also be sure to share this with Joel.
Kind Regards,
Shanice Maistry
Customer Care Department
The management team of OnePlan Health Insurance thanks you for the kind words obtained in the above compliment.
We will also be sure to share this with Joel.
Kind Regards,
Shanice Maistry
Customer Care Department
