PD
Portia D

1 reviews | Active since Aug 2015

21 Jul 2022, 09:41

Thandiwe Mqanto - Oneplan Pet Insurance Customer Service Consultant

I had the most fantastic experience with one of oneplan pet insurance Customer Service Consultant Thandiwe Mqanto who went out of her way to get my fur baby Merlot de Kock's claim sorted. Thank you so much Thandiwe we could certainly do with more committed and customer centric people like yourself. Thank you

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply21 Jul 2022, 10:23
Official
Hi Portia,

Your 5-star rating on the service received is highly valued. Thank you for the positive feedback and for taking the time to compliment Thandiwe. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. We are so proud of  Thandiwe for assisting you in a wonderful manner, will be sure to recognize her efforts.
Please give our love and well wishes to Merlot.
  
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
         
Kind Regards,
Oneplan