1 reviews | Active since Aug 2016
Terrible, horrible nightmare!
<p>I have cancelled my policy effective 1/9/2015, after all outstanding affairs were settled. I have been harrassed ever since and I am obtaining legal advise now and reporting them to the FSB. Every now and then i receive threats for "outstanding amunt", every time i am assured, in writing, that i should ignore as there is nothing outstanding. In June i received a letter of demand from a debt management company, and an apology afterwards. What do i receive today? another letter of demand from the same debt company demanding the same amount! Not even one plan's complaints department reacts to official complaints! </p>
Hi Hayley,
Apologies for the delay, we have escalated your matter in which you should receive a call from an agent to clear the matter if it hasn’t been already resolved.
Kind Regards,
The Oneplan Team
Hi Hayley,
Apologies for the delay, we have escalated your matter in which you should receive a call from an agent to clear the matter if it hasn’t been already resolved.
Kind Regards,
The Oneplan Team
