EB
Estelle B

1 reviews | Active since Aug 2016

16 Feb 2022, 10:35

Support agent Eugene assisted me with a technical issue on the 'Chat to Us' function in the app

Support agent Eugene assisted me with a technical issue on the 'Chat to Us' function in the app. I was helped within a matter of minutes and all my questions were answered in a friendly and professional way. I would completely recommend One Plan for their knowledgeable and friendly staff!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply16 Feb 2022, 13:07
Official
Hi Estelle,

Thank you for sharing your positive service experience with us and for letting us know how helpful Eugene was. We strive to deliver excellent customer service daily and we are delighted to hear that your query was attended to in a timely manner and that we were able to create a memorable experience for you in your time of need. We look forward to keeping you impressed for the years to come. 
  
Thank you for choosing Oneplan for your insurance needs. 
    
Kind Regards,
Oneplan