XP
Xanania P

1 reviews | Active since Feb 2012

08 Dec 2015, 15:05

STOP HARASSING ME!!

Sick and tired of the lies of this company, I cancelled since end of October my membership with One plan and Onepet, there is really better options in the market.<br> Before cancelling, I took my cat for a routine check, paid at the Vet with the one card and since then (October 26th) this people keeps harassing me asking for an invoice. The Vet gave me only a receipt so after I HAD TO CALL THEM so they stop harassing me with emails and sms's asking me to \pay this outstanding claim"I got the invoice from the vet and send it to them on the 26th of November"

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply09 Dec 2015, 09:05
Official
Hello xanania,

Thank you for bringing the above to our attention.

As per our telephonic discussion, please note that your claim dated 26/10/2015 has been approved. Going forward, you will not receive any communication regarding the above claim.

We do apologise for any inconvenience caused to you.

Trust you find the above in order.

Kind Regards
Thaneshree Konar
Onepet Customer Care