MN
Michael N
1 reviews | Active since Mar 2015
12 Oct 2015, 16:06
Still haven't received my card
I have been promised to received my card 2 months ago and still havent received anything. After 3 calls still card.
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Replies (1)
Oneplan Insurance's replyOfficial
13 Oct 2015, 08:50Hello Mikenadas,
Thank you for bringing the above to our attention.
Kindly note that your Onepet policy has been cancelled and there will be no further deductions off your account.
As per your telephonic conversation with our call centre. please note there was delay in the delivering of the Onepet cards due to a major printing issue at our printers.
We sincerely apologise for any inconvenience caused to you.
Trust you find the above in order.
Kind Regards
Thaneshree Konar
Oneplan Customer Care
Thank you for bringing the above to our attention.
Kindly note that your Onepet policy has been cancelled and there will be no further deductions off your account.
As per your telephonic conversation with our call centre. please note there was delay in the delivering of the Onepet cards due to a major printing issue at our printers.
We sincerely apologise for any inconvenience caused to you.
Trust you find the above in order.
Kind Regards
Thaneshree Konar
Oneplan Customer Care
Oneplan Insurance's reply13 Oct 2015, 08:50
Official
Hello Mikenadas,
Thank you for bringing the above to our attention.
Kindly note that your Onepet policy has been cancelled and there will be no further deductions off your account.
As per your telephonic conversation with our call centre. please note there was delay in the delivering of the Onepet cards due to a major printing issue at our printers.
We sincerely apologise for any inconvenience caused to you.
Trust you find the above in order.
Kind Regards
Thaneshree Konar
Oneplan Customer Care
Thank you for bringing the above to our attention.
Kindly note that your Onepet policy has been cancelled and there will be no further deductions off your account.
As per your telephonic conversation with our call centre. please note there was delay in the delivering of the Onepet cards due to a major printing issue at our printers.
We sincerely apologise for any inconvenience caused to you.
Trust you find the above in order.
Kind Regards
Thaneshree Konar
Oneplan Customer Care