SK
Sylvester K

1 reviews | Active since Jan 2013

11 Mar 2024, 11:37

Stellar Customer Service

I moved all 3 of my pets over to Oneplan at the end of January 2024. At the end of February, one of my little ones had an accident that resulted in a concussion which required hospitalization. After he was home, I submitted my first claim to Oneplan for the event, and I was assisted by Kim Street in the claims department. The service I received was above and beyond, even extending to asking how my pet was doing once the claim had been processed. Very impressed, and would recommend them to anyone looking to insure their fur babies!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply11 Mar 2024, 14:04
Official
Hi Sylvester,

Thank you for sharing your service experience with us. We’re thrilled to hear that Heather assisted you as nicely as she did and that your claiming experience was as hassle-free as it was. Our fur-family is important to us, and we hope to provide them with the best service possible.
Our well wishes are with Benjamin and we hope he has a speedy recovery. 

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
      
Kind Regards,
Oneplan