RC
RENARDO C
1 reviews | Active since Sept 2012
02 May 2015, 09:25
Steeling my money????
I have cancelled my insurance more than 6 months ago and out of the blue they just debited my account with R170.<br> How is this even possible!! *******
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Replies (1)
Oneplan Insurance's replyOfficial
04 May 2015, 12:45Hello RENARDO,
Thank you for bringing the above to our attention.
Kindly note that your refund of R200.00 will be processed as soon as the payment clears on our side.
I Trust that you will find the above in order and apologies for the inconvenience caused.
Kind Regards,
Ronald Govender
Customer Care Department
Thank you for bringing the above to our attention.
Kindly note that your refund of R200.00 will be processed as soon as the payment clears on our side.
I Trust that you will find the above in order and apologies for the inconvenience caused.
Kind Regards,
Ronald Govender
Customer Care Department
Oneplan Insurance's reply04 May 2015, 12:45
Official
Hello RENARDO,
Thank you for bringing the above to our attention.
Kindly note that your refund of R200.00 will be processed as soon as the payment clears on our side.
I Trust that you will find the above in order and apologies for the inconvenience caused.
Kind Regards,
Ronald Govender
Customer Care Department
Thank you for bringing the above to our attention.
Kindly note that your refund of R200.00 will be processed as soon as the payment clears on our side.
I Trust that you will find the above in order and apologies for the inconvenience caused.
Kind Regards,
Ronald Govender
Customer Care Department