EM
Elizabeth M

1 reviews | Active since Jul 2018

23 Jul 2018, 18:37

Stay away from One Plan

I took a One Plan Health Insurance but to date I have not received my card. My account has already been debited twice. I always receive messages from One Plan that I will get my card within 24 hours, but I am still waiting. I feel so stupid. I regret taking this policy because it feels like I'm dealing with *****s

0
Replies (2)
Oneplan Insurance
Oneplan Insurance's reply23 Jul 2018, 20:58
Official

Hi Elizabeth,

We’re sorry to hear about your experience with us and for any inconvenience caused by this.

Kindly allow us some time to have a look into your policy and we will revert back to you shortly.

Regards,

The Oneplan Team

Oneplan Insurance
Oneplan Insurance's reply24 Jul 2018, 17:06
Official

Hi Elizabeth,

I have tried to contact you to no avail. Please note that we are unable to locate your policy using your email address or contact number used in your posting.

In order to resolve this, may we ask that you please send an email through to *** with your policy number. You may state that your email is regarding your Hello Peter complaint so that we may assist further.

Regards,

The Oneplan Team