lC
leonard C
1 reviews | Active since May 2012
15 Jun 2021, 08:09
starting to get there
The business itself has not got my full support but Mereshnie Dheepnarayan did the effort and gave a work around to solve the iPhone issue. Hopefully things will get better.
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Replies (1)
Oneplan Insurance's replyOfficial
15 Jun 2021, 08:33Hi Leonard,
We appreciate the opportunity granted to restore the experience and we are glad to hear that despite the circumstances that Mereshnie was able to create a memorable experience for you. Our clients are important to us, we strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this.
We hope to have the app issue resolved as soon as possible.
Kindly note our IT department is working timeously to have the app issue on the iPhone 12 resolved.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
We appreciate the opportunity granted to restore the experience and we are glad to hear that despite the circumstances that Mereshnie was able to create a memorable experience for you. Our clients are important to us, we strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this.
We hope to have the app issue resolved as soon as possible.
Kindly note our IT department is working timeously to have the app issue on the iPhone 12 resolved.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply15 Jun 2021, 08:33
Official
Hi Leonard,
We appreciate the opportunity granted to restore the experience and we are glad to hear that despite the circumstances that Mereshnie was able to create a memorable experience for you. Our clients are important to us, we strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this.
We hope to have the app issue resolved as soon as possible.
Kindly note our IT department is working timeously to have the app issue on the iPhone 12 resolved.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
We appreciate the opportunity granted to restore the experience and we are glad to hear that despite the circumstances that Mereshnie was able to create a memorable experience for you. Our clients are important to us, we strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this.
We hope to have the app issue resolved as soon as possible.
Kindly note our IT department is working timeously to have the app issue on the iPhone 12 resolved.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan