Spoke to a lovely agent Ashleigh Leibrandt who answered all my questions

Hi Shawna,

Thank you for taking the time to post this wonderful compliment on the service you received from Ashleigh. We believe in providing the best service to our clients and fur-babies, and we are delighted to have you a part of the Oneplan family. 
Please give our love to Neko. 

Thank you for choosing Oneplan as your preferred insurance for your fur babies needs. 
 
Kind Regards,
Oneplan