CN
Clara N
1 reviews | Active since Mar 2024
31 Mar 2025, 10:40
Sometimes takes too ...
Sometimes takes too long to respond on whatsup
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Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
31 Mar 2025, 10:56Dear Clara,
Thank you for reaching out and bringing this matter to our attention.
We sincerely regret any inconvenience you have experienced and want to assure you that we take client feedback seriously. At Oneplan, we are committed to continuously improving our processes to uphold the highest standards of service. Your satisfaction is important to us, and we truly value your trust.
Kindly note that we tried to contact you on the phone number listed on your policy to discuss your concerns and assist further, however we did not manage to reach you.
Again, we would like to apologize for any delays you've experienced on WhatsApp. We strive to provide quick and efficient service, and we'll work on improving response times to ensure a better experience in the future. Your input is invaluable in helping us improve our service!
Kind regards,
Oneplan.
Thank you for reaching out and bringing this matter to our attention.
We sincerely regret any inconvenience you have experienced and want to assure you that we take client feedback seriously. At Oneplan, we are committed to continuously improving our processes to uphold the highest standards of service. Your satisfaction is important to us, and we truly value your trust.
Kindly note that we tried to contact you on the phone number listed on your policy to discuss your concerns and assist further, however we did not manage to reach you.
Again, we would like to apologize for any delays you've experienced on WhatsApp. We strive to provide quick and efficient service, and we'll work on improving response times to ensure a better experience in the future. Your input is invaluable in helping us improve our service!
Kind regards,
Oneplan.
Oneplan Insurance's reply31 Mar 2025, 10:56
Official
Dear Clara,
Thank you for reaching out and bringing this matter to our attention.
We sincerely regret any inconvenience you have experienced and want to assure you that we take client feedback seriously. At Oneplan, we are committed to continuously improving our processes to uphold the highest standards of service. Your satisfaction is important to us, and we truly value your trust.
Kindly note that we tried to contact you on the phone number listed on your policy to discuss your concerns and assist further, however we did not manage to reach you.
Again, we would like to apologize for any delays you've experienced on WhatsApp. We strive to provide quick and efficient service, and we'll work on improving response times to ensure a better experience in the future. Your input is invaluable in helping us improve our service!
Kind regards,
Oneplan.
Thank you for reaching out and bringing this matter to our attention.
We sincerely regret any inconvenience you have experienced and want to assure you that we take client feedback seriously. At Oneplan, we are committed to continuously improving our processes to uphold the highest standards of service. Your satisfaction is important to us, and we truly value your trust.
Kindly note that we tried to contact you on the phone number listed on your policy to discuss your concerns and assist further, however we did not manage to reach you.
Again, we would like to apologize for any delays you've experienced on WhatsApp. We strive to provide quick and efficient service, and we'll work on improving response times to ensure a better experience in the future. Your input is invaluable in helping us improve our service!
Kind regards,
Oneplan.