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JL
Jez L

1 reviews | Active since Jan 2017

04 Feb 2020, 09:54

So far So good!

Signing up was an absolute dream! I was assisted by Tamarine Herbert, and she was fantastic! Extremely knowledgeable about her products, and able to answer all my questions. Very polite and professional, and a pleasure to work with. Response time to emails and callback requests is incredibly fast, and responses are very helpful.

Thank you Tamarine!

0
Replies (3)
Oneplan Insurance
Oneplan Insurance's reply05 Feb 2020, 13:45
Official
Hi Jezane,

Thank you for the kind words regarding the service you received from Tamarine.

We are delighted to hear that you had a memorable experience and that you're thoroughly impressed with our product.

Welcome to the Oneplan fur family.

Kind regards,
Oneplan
JL
Jez L's update22 Oct 2021, 02:11
Reviewer Update
I would like to update this - more than a year later.

OnePlan is amazing!
Customer service is on point.
Claims are handled quickly and efficiently.
I never struggle to get what I need from them.

So happy to be a client.
Oneplan Insurance
Oneplan Insurance's reply22 Oct 2021, 11:39
Official
Hi Jez,

Thank you for sharing your service experience with us. We're thrilled that you've found an insurer who exceeds your expectations and we're so proud of the team for assisting you in a wonderful manner. Our clients and fur-babies are important to us and we aim to always provide them with the best service possible.
We look forward to keeping you impressed for the years to come.
   
Thank you for choosing Oneplan for your insurance needs. 
     
Kind Regards,
Oneplan