Sinethemba Mahokoto helped me add another pet to my existing cover, all over email since I have trouble being reached by phone

Hi Ella,

Thank you for sharing your service experience with us and for complimenting Sinethemba on his excellent customer service. Our clients and fur-babies are important to us, and we are so delighted to have you and your fur-babies join the Oneplan Family. 
We look forward to keeping you impressed for years to come. 

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
    

Kind Regards,
Oneplan