JN
Jo-Anne Naidoo

1 reviews | Active since Feb 2013

01 Aug 2024, 16:12

Signing up for pet insurance was easy and the agents were extremely helpful and knowledgeable of the product and service they offered

Signing up for pet insurance was easy and the agents were extremely helpful and knowledgeable of the product and service they offered. I also had a problem uploading my fur baby photo and Tshegofatso Matlaka was on the ball and helped via the watsap comms!

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply01 Aug 2024, 19:27
Official
Hi Jo-Anne,

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs and for letting us know how friendly and helpful the team was. We love that the signing-up process was hassle-free and we are delighted that we were able to create a memorable experience for you. 

Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***. 

Welcome to the family, we look forward to a long and fruitful relationship with you and your fur-baby. 

Kind Regards,
Oneplan