SS
Sune S

1 reviews | Active since May 2022

30 Apr 2024, 10:36

Sibusiso Ncambaca kindly and professionally assisted me with the updating of my kitty’s profile and was also more than happy to assist me with all of my queries

Sibusiso Ncambaca kindly and professionally assisted me with the updating of my kitty’s profile and was also more than happy to assist me with all of my queries. Being a new customer I was quite confused when it came to the claims procedure using the One Card but Sibusiso explained everything to me in detail. So happy I chose One Plan!🥹

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply30 Apr 2024, 12:39
Official
Hi Sune,

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. We are glad to hear that Sibusiso made the process as seamless as he did. Our fur-family is important to us, and we hope to provide them with the best service possible. We strive to be as transparent with our clients as possible so that they have a clear understanding of our offering and we are so proud of SiBUSISO for assisting you in a wonderful manner, we will be sure to recognize his efforts.

Please give our love to Saint.
  
Welcome to the Oneplan Family, we look forward to a long and fruitful relationship.
    
Kind Regards,
Oneplan