Sheldon Naidoo was quick to respond and had my query sorted in a matter of minutes

Hi Liana,

Your awesome feedback regarding the service received from Sheldon is highly appreciated. Thank you for sharing your service experience with us, we strive to achieve this in every single interaction, and we are so proud of Sheldon for assisting you in a wonderful manner.
   
We look forward to keeping you impressed for the years to come.
   
Kind Regards,
Oneplan