She gave me all the assistance I required explained the app I can use for future claims

Hi Debbie,

We love that we've made such a lasting impression on you. We strive to deliver excellent customer service daily and to be as transparent with our clients as possible so that they have a clear understanding of our offering. 

We are so proud of the team for assisting you in a wonderful manner and will be sure to recognize her efforts. 
    
Thank you for choosing Oneplan for your insurance needs. 
         
Kind Regards,
Oneplan