Sharks

These guys are complete sharks. I have been a loyal client of theirs for the past four years, and now that I need to upgrade my cover, I have been told that all-new waiting periods will apply despite my loyal membership. My years of patronage have meant absolutely nothing to them. When you are a prospective client, you are treated with such empathy and professionalism, but the moment you sign up, this changes completely. The agents don't seem to have any comprehension of the fact that they are dealing with human beings about one of the most important things (if not the most important thing in life) - their health. Instead, they just seem to want your money and, after that, client service means absolutely nothing to them. Rather try a competitor.