JF
John F
1 reviews | Active since Mar 2025
18 Mar 2025, 08:36
Shari Govender was g...
Shari Govender was great but the Salesman left a lot to desire IMO the reason for 2 stars but Shari Govender would have 4-5
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Oneplan Insurance's replyOfficial
18 Mar 2025, 08:51Dear John,
Thank you for bringing this matter to our attention.
We apologize for the circumstances surrounding your Hellopeter posting and the inconvenience caused. Please be assured that we take customer feedback seriously and use it to continually improve our services and processes to ensure we meet our clients' expectations. Your satisfaction is important to us, and we value your business.
We have reviewed your complaint and have attempted to contact you on the phone number listed to discuss your concerns, however, the phone rings until it goes to voicemail. Please advise of a convenient time to reach you so that we may assist further.
We again apologize for any inconvenience caused and look forward to getting in touch with you to resolve the matter.
Kind regards,
Oneplan.
Oneplan.
Oneplan Insurance's reply18 Mar 2025, 08:51
Official
Dear John,
Thank you for bringing this matter to our attention.
We apologize for the circumstances surrounding your Hellopeter posting and the inconvenience caused. Please be assured that we take customer feedback seriously and use it to continually improve our services and processes to ensure we meet our clients' expectations. Your satisfaction is important to us, and we value your business.
We have reviewed your complaint and have attempted to contact you on the phone number listed to discuss your concerns, however, the phone rings until it goes to voicemail. Please advise of a convenient time to reach you so that we may assist further.
We again apologize for any inconvenience caused and look forward to getting in touch with you to resolve the matter.
Kind regards,
Oneplan.
Oneplan.