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Lindile Gladwin Ndleleni lgndleleni
1 reviews | Active since May 2023
16 May 2023, 08:56
Shari Govender was excellent thanks and you are very easy to reach but on the card delivery you are delaying and I am very disappointed with the service
Shari Govender was excellent thanks and you are very easy to reach but on the card delivery you are delaying and I am very disappointed with the service. More than a month to receive a card but you are deducting and no delays
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Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
16 May 2023, 10:10Hi Lindile,
We love that Shari has made such a lasting impression on you. Thank you for sharing your service experience with us.
We sincerely apologize for any delays you may have experienced regarding the delivery of your Onecard. We have escalated the matter to our Cards department and will be in contact with you regarding the delivery.
Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. or alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you.
We love that Shari has made such a lasting impression on you. Thank you for sharing your service experience with us.
We sincerely apologize for any delays you may have experienced regarding the delivery of your Onecard. We have escalated the matter to our Cards department and will be in contact with you regarding the delivery.
Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. or alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you.
Thank you for choosing Oneplan as your preferred insurance.
Kind Regards,
Oneplan
Oneplan
Oneplan Insurance's reply16 May 2023, 10:10
Official
Hi Lindile,
We love that Shari has made such a lasting impression on you. Thank you for sharing your service experience with us.
We sincerely apologize for any delays you may have experienced regarding the delivery of your Onecard. We have escalated the matter to our Cards department and will be in contact with you regarding the delivery.
Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. or alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you.
We love that Shari has made such a lasting impression on you. Thank you for sharing your service experience with us.
We sincerely apologize for any delays you may have experienced regarding the delivery of your Onecard. We have escalated the matter to our Cards department and will be in contact with you regarding the delivery.
Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. or alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you.
Thank you for choosing Oneplan as your preferred insurance.
Kind Regards,
Oneplan
Oneplan