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viksha.maharaj viksha.maharaj

1 reviews | Active since Dec 2016

19 Oct 2023, 09:38

Shari Govender resolved my query regarding a claim quickly and efficiently! The app wouldn’t allow me to submit the claim, but she handled it via WhatsApp and resolved it

Shari Govender resolved my query regarding a claim quickly and efficiently! The app wouldn’t allow me to submit the claim, but she handled it via WhatsApp and resolved it. It was my first claim experience, and I was not looking forward to it to be honest. But I’m happy to say that it was a painless and pleasurable experience.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply19 Oct 2023, 11:44
Official
Hi Viksha,

Thank you for sharing your service experience with us and for letting us know how helpful Shari was. We believe in providing the best service to our clients and we are so proud of the team for assisting you in a wonderful manner.
   
We apologize for any issues you may have experienced while using the Oneplan App. Kindly note should you experience any issues with uploading the invoice via the App, we have various alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** / App Chat or an email can be sent to ***. 
 
We are glad to have you, Thor, and Loki a part of the Oneplan Family and look forward to keeping you impressed for the years to come.
 
Kind Regards,
Oneplan