Shannen Mc Pherson was extremely helpful and friendly while assisting me with my query

Hi Kerrin, 

Thank you for sharing your wonderful feedback with us! We’re delighted to hear that Shannen was able to assist you in such a helpful, friendly, and professional manner. Providing smooth, stress‑free support is exactly what we strive for, and it’s great to know Shannen made the experience so positive for you. Your appreciation means a lot, and we’ll be sure to pass your kind words on to her. 

Thank you for choosing Oneplan! 

Kind regards, 
Oneplan.