Shannen Mc Pherson explained everything to me and make me understand

Hi Michael,

We’re pleased to hear that Shannen assisted you as nicely as she did and that your experience was us was an absolute pleasure. We will be sure to recognize her efforts. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you. 
 
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.

Kind Regards,
Oneplan