1 reviews | Active since Oct 2016

17 Oct 2018, 09:13

Set at ease by Smangele

I had struggled to understand the review process, and specifically a bunch of "pending" claims on my account. I chatted with Smangele on WhatsApp about my concerns, and was pleasantly surprised by the efficiency and patience displayed while helping me out.

Thanks, Smangele. I have hope again.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply17 Oct 2018, 09:35
Official

Hi Stephen,

Thank you for your positive feedback. We're glad to hear that you are loving our Whatsapp service and that Smangele was able to assist you.

Thank you for choosing Oneplan for your health care needs.

Regards,

The Oneplan Team