P
Phomelelo
1 reviews | Active since Jul 2025
11 Dec 2025, 16:44
Service is great I l...
Service is great I love it I just tend to struggle about the claims uploads at times on their app
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Replies (1)
Oneplan Insurance's replyOfficial
11 Dec 2025, 17:57Hi Phomelelo,
Thank you for sharing your feedback with us. We’re really pleased to hear that you’re happy with our service, and we appreciate you letting us know about the difficulties you’ve experienced when uploading claims on the app. Your experience matters, and feedback like this helps us identify where we can improve.Should the issue happen again, our team is always ready to assist. Please feel free to send us invoices on WhatsApp at *** or send them via email to *** with your policy number in the subject line.
We look forward to assisting you and having many more fulfilling experiences!
Kind regards,
Oneplan.
Thank you for sharing your feedback with us. We’re really pleased to hear that you’re happy with our service, and we appreciate you letting us know about the difficulties you’ve experienced when uploading claims on the app. Your experience matters, and feedback like this helps us identify where we can improve.Should the issue happen again, our team is always ready to assist. Please feel free to send us invoices on WhatsApp at *** or send them via email to *** with your policy number in the subject line.
We look forward to assisting you and having many more fulfilling experiences!
Kind regards,
Oneplan.
Oneplan Insurance's reply11 Dec 2025, 17:57
Official
Hi Phomelelo,
Thank you for sharing your feedback with us. We’re really pleased to hear that you’re happy with our service, and we appreciate you letting us know about the difficulties you’ve experienced when uploading claims on the app. Your experience matters, and feedback like this helps us identify where we can improve.Should the issue happen again, our team is always ready to assist. Please feel free to send us invoices on WhatsApp at *** or send them via email to *** with your policy number in the subject line.
We look forward to assisting you and having many more fulfilling experiences!
Kind regards,
Oneplan.
Thank you for sharing your feedback with us. We’re really pleased to hear that you’re happy with our service, and we appreciate you letting us know about the difficulties you’ve experienced when uploading claims on the app. Your experience matters, and feedback like this helps us identify where we can improve.Should the issue happen again, our team is always ready to assist. Please feel free to send us invoices on WhatsApp at *** or send them via email to *** with your policy number in the subject line.
We look forward to assisting you and having many more fulfilling experiences!
Kind regards,
Oneplan.