NL
Naomi L
1 reviews | Active since May 2021
16 Oct 2024, 10:01
Service Excellance from Kelly Alexander at Oneplan Pet Insurance
Kelly Alexander rendered 5-star service. She remained committed to getting hold of me telephonically. Her telephone manner was pleasant and professional. She patiently answered my questions and my numerous emails. She also went the extra mile to provide me with a reasonable premium for my 3 pets. Presently we only have 1 pet insured, and I was concerned at what the price might be to insure 3 pets, and she reassured me. Thank you, Kelly :)
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Naomi L's updateReviewer Update
16 Oct 2024, 10:05*** "Excellence" - correct spelling - my apologies
NL
Naomi L's update16 Oct 2024, 10:05
Reviewer Update
*** "Excellence" - correct spelling - my apologies
Oneplan Insurance's replyOfficial
16 Oct 2024, 10:21Hi Naomi,
Thank you so much for your kind feedback! We’re thrilled to hear about the excellent service Kelly provided. At Oneplan, we strive to deliver personalized and professional support, and it’s great to know Kelly exceeded your expectations. We're glad she could assist you while addressing all of your concerns with patience and professionalism.
We truly appreciate you taking the time to share your experience with us, and we’re excited to continue providing top-notch service for you and your fur family.
Thank you for choosing Oneplan!
Kind regards,
Oneplan
Thank you so much for your kind feedback! We’re thrilled to hear about the excellent service Kelly provided. At Oneplan, we strive to deliver personalized and professional support, and it’s great to know Kelly exceeded your expectations. We're glad she could assist you while addressing all of your concerns with patience and professionalism.
We truly appreciate you taking the time to share your experience with us, and we’re excited to continue providing top-notch service for you and your fur family.
Thank you for choosing Oneplan!
Kind regards,
Oneplan
Oneplan Insurance's reply16 Oct 2024, 10:21
Official
Hi Naomi,
Thank you so much for your kind feedback! We’re thrilled to hear about the excellent service Kelly provided. At Oneplan, we strive to deliver personalized and professional support, and it’s great to know Kelly exceeded your expectations. We're glad she could assist you while addressing all of your concerns with patience and professionalism.
We truly appreciate you taking the time to share your experience with us, and we’re excited to continue providing top-notch service for you and your fur family.
Thank you for choosing Oneplan!
Kind regards,
Oneplan
Thank you so much for your kind feedback! We’re thrilled to hear about the excellent service Kelly provided. At Oneplan, we strive to deliver personalized and professional support, and it’s great to know Kelly exceeded your expectations. We're glad she could assist you while addressing all of your concerns with patience and professionalism.
We truly appreciate you taking the time to share your experience with us, and we’re excited to continue providing top-notch service for you and your fur family.
Thank you for choosing Oneplan!
Kind regards,
Oneplan