L
Leon
1 reviews | Active since Dec 2023
29 Dec 2023, 10:58
Sending them email is a challenge
Sending them email is a challenge. Eventually, they helped me via their whatsapp line
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
29 Dec 2023, 12:47Hi Leon,
Thank you for bringing this matter to our attention. We sincerely appreciate your understanding. Our primary goal is to respond to our clients within our 48-hour turnaround time. However, it's worth mentioning that we are presently operating with a skeleton staff due to the festive season.
We apologize for any inconvenience this may have caused and assure you that we are making every effort to address your concerns promptly.
Wishing you a wonderful festive season!
Regards,
One Plan
Thank you for bringing this matter to our attention. We sincerely appreciate your understanding. Our primary goal is to respond to our clients within our 48-hour turnaround time. However, it's worth mentioning that we are presently operating with a skeleton staff due to the festive season.
We apologize for any inconvenience this may have caused and assure you that we are making every effort to address your concerns promptly.
Wishing you a wonderful festive season!
Regards,
One Plan
Oneplan Insurance's reply29 Dec 2023, 12:47
Official
Hi Leon,
Thank you for bringing this matter to our attention. We sincerely appreciate your understanding. Our primary goal is to respond to our clients within our 48-hour turnaround time. However, it's worth mentioning that we are presently operating with a skeleton staff due to the festive season.
We apologize for any inconvenience this may have caused and assure you that we are making every effort to address your concerns promptly.
Wishing you a wonderful festive season!
Regards,
One Plan
Thank you for bringing this matter to our attention. We sincerely appreciate your understanding. Our primary goal is to respond to our clients within our 48-hour turnaround time. However, it's worth mentioning that we are presently operating with a skeleton staff due to the festive season.
We apologize for any inconvenience this may have caused and assure you that we are making every effort to address your concerns promptly.
Wishing you a wonderful festive season!
Regards,
One Plan