LR
Lee-Anne Rayners
1 reviews | Active since Jun 2012
07 Jan 2025, 10:38
Senamile Majola
Senamile Majola, you are a superstar. Thank you for all your help yesterday. I did not get a response from OnePlan WhatsApp when I requested funds to be loaded onto the card for our fur baby Bentley, who had to go in for a procedure. When I called, there wasn't an ounce of stress in her voice even while it felt like I was losing my mind because there was no initial confirmation of the funds being loaded. She immediately loaded the funds while on the call with me. OnePlan, you guys should feel honoured, you have a beautiful soul representing you on the line.
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Replies (1)Oneplan Insurance's replyOfficial
07 Jan 2025, 11:19Hi Lee-Anne,
Thank you for sharing such heartfelt feedback! We’re incredibly proud to hear how Senamile went above and beyond to assist you during a stressful moment.
Her calm and efficient approach truly reflects the values we strive for at Oneplan. We’ll make sure to pass along your kind words to her.
Thank you for trusting us with Bentley’s care, and for being part of the Oneplan family!
Kind regards,
Oneplan.
Thank you for sharing such heartfelt feedback! We’re incredibly proud to hear how Senamile went above and beyond to assist you during a stressful moment.
Her calm and efficient approach truly reflects the values we strive for at Oneplan. We’ll make sure to pass along your kind words to her.
Thank you for trusting us with Bentley’s care, and for being part of the Oneplan family!
Kind regards,
Oneplan.
Oneplan Insurance's reply07 Jan 2025, 11:19
Official
Hi Lee-Anne,
Thank you for sharing such heartfelt feedback! We’re incredibly proud to hear how Senamile went above and beyond to assist you during a stressful moment.
Her calm and efficient approach truly reflects the values we strive for at Oneplan. We’ll make sure to pass along your kind words to her.
Thank you for trusting us with Bentley’s care, and for being part of the Oneplan family!
Kind regards,
Oneplan.
Thank you for sharing such heartfelt feedback! We’re incredibly proud to hear how Senamile went above and beyond to assist you during a stressful moment.
Her calm and efficient approach truly reflects the values we strive for at Oneplan. We’ll make sure to pass along your kind words to her.
Thank you for trusting us with Bentley’s care, and for being part of the Oneplan family!
Kind regards,
Oneplan.
