NS
Novuyolwethu S
1 reviews | Active since Mar 2020
31 Mar 2020, 08:46
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They deducted R1090 from my account and when i phone them they told me to send an email i did and they say i must wait 48hrs and when i try to phone them they told me im not gonna get my money back and that was my whole wage as i work at a retail store and now ive got nothing i dont even know how im gonna go to work guys becaful of these people dont trust anyone selling you someting over the phone
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Oneplan Insurance's replyOfficial
31 Mar 2020, 11:24Good day Novuyolwethu,
Please accept our sincerest apologies for any inconvenienced caused.
After the brief discussion earlier this morning, we have been trying to contact you to resolve the issue, to no avail.
We will continue to attempt contact with you as an investigation has taken place and we would like to reach a speedy resolution.
Kind regards,
Oneplan
Please accept our sincerest apologies for any inconvenienced caused.
After the brief discussion earlier this morning, we have been trying to contact you to resolve the issue, to no avail.
We will continue to attempt contact with you as an investigation has taken place and we would like to reach a speedy resolution.
Kind regards,
Oneplan
Oneplan Insurance's reply31 Mar 2020, 11:24
Official
Good day Novuyolwethu,
Please accept our sincerest apologies for any inconvenienced caused.
After the brief discussion earlier this morning, we have been trying to contact you to resolve the issue, to no avail.
We will continue to attempt contact with you as an investigation has taken place and we would like to reach a speedy resolution.
Kind regards,
Oneplan
Please accept our sincerest apologies for any inconvenienced caused.
After the brief discussion earlier this morning, we have been trying to contact you to resolve the issue, to no avail.
We will continue to attempt contact with you as an investigation has taken place and we would like to reach a speedy resolution.
Kind regards,
Oneplan