JJ
Jennifer J

1 reviews | Active since Dec 2024

17 Dec 2024, 09:37

Sbari Govenser assisted me so promptly with loading funds onto our Oneplan card together with resetting the pin after I jave experienced issues on the app

Sbari Govenser assisted me so promptly with loading funds onto our Oneplan card together with resetting the pin after I jave experienced issues on the app. The assistance was very professional and helpful

0
Replies (2)
Oneplan Insurance
Oneplan Insurance's reply17 Dec 2024, 11:04
Official
Hi Jennifer,

We love that Shari from our Digital Team has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible.
 
We apologize for any issues you may have experienced while using the App and we are pleased to hear that besides the circumstances Shari has made a lasting impression on you.
 
Please give our love and well wishes to  Juno and Diesel.
  
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
      
Kind Regards,
Oneplan
Oneplan Insurance
Oneplan Insurance's reply17 Dec 2024, 11:08
Official
Hi Jennifer,

We love that Shari from our Digital Team has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible.
 
We apologize for any issues you may have experienced while using the App and we are pleased to hear that besides the circumstances Shari has made a lasting impression on you.
 
Please give our love and well wishes to  Juno and Diesel.
  
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
      
Kind Regards,
Oneplan