HC
Hlulani C

1 reviews | Active since Sept 2022

15 Sept 2022, 11:39

Samantha has been fantastic

Samantha Cati has been so wonderful throughout my claiming process. She is friendly, professional, she responds to emails promptly, keeping me up to date, answering all my queries and also giving me calls upon requests. I wish all consultants can be of such assistance everywhere.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply15 Sept 2022, 12:15
Official
Hi Hlulani,

We love that Samantha made such a lasting impression on you. Thank you for sharing your service experience with us. We strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this. We are pleased to hear that we were able to create a memorable experience for you in your time of need and we will be sure to recognize her efforts. 
 
Thank you for choosing Oneplan as your preferred insurance for your motor vehicle needs. 
  
Kind Regards,
Oneplan