Rutendo, was extremely helpful with my query about a refund, and gave me all the relevant information required, and also apologized for the lack of details I had not received

Hi Cheyenne, 

Thank you for sharing your experience with us. We’re delighted to hear that Rutendo was extremely helpful in assisting you with your refund query, provided all the relevant information, and took the time to acknowledge and apologise for the missing details. It’s wonderful to know that you consistently receive helpful and friendly service, and we truly appreciate your kind words. 

We truly value having you as part of the Oneplan family! 

Kind regards, 
Oneplan.