Rutendo Adelaide was very patient and politely explained the claims process for my parents

Hi Ntombizodwa,

Thank you for the awesome feedback on your interaction with Rutendo. We strive to be as transparent with our clients as possible so that they have a clear understanding of our offering and we're so proud of Rutendo for assisting you with her friendly service in your time of need. We will surely pass the message on.
Please give our love and well wishes to your parents.

We look forward to keeping you impressed for the years to come.

Kind Regards,
Oneplan