SS
Siva S
1 reviews | Active since Jun 2025
24 Jun 2025, 13:48
Rutendo Adelaide was the customer service agent
Rutendo Adelaide was the customer service agent. Very on point and efficient, and the manner of conversation was both professional and enjoyable. Unfortunately the small print is where the disappointments started but I don't hold it against rutendo in the least.. 4.98 stars
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Oneplan Insurance's replyOfficial
24 Jun 2025, 14:11Hi Siva,
Thank you for your thoughtful feedback. We're so pleased to hear that Rutendo provided you with such efficient, professional, and pleasant service, she truly embodies the care we strive for. We’re sorry to hear about your disappointment with the fine print and appreciate your understanding that this wasn’t a reflection on Rutendo. Your input helps us improve, and we’ll certainly take it to heart.
Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.
Thank you for your thoughtful feedback. We're so pleased to hear that Rutendo provided you with such efficient, professional, and pleasant service, she truly embodies the care we strive for. We’re sorry to hear about your disappointment with the fine print and appreciate your understanding that this wasn’t a reflection on Rutendo. Your input helps us improve, and we’ll certainly take it to heart.
Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.
Oneplan Insurance's reply24 Jun 2025, 14:11
Official
Hi Siva,
Thank you for your thoughtful feedback. We're so pleased to hear that Rutendo provided you with such efficient, professional, and pleasant service, she truly embodies the care we strive for. We’re sorry to hear about your disappointment with the fine print and appreciate your understanding that this wasn’t a reflection on Rutendo. Your input helps us improve, and we’ll certainly take it to heart.
Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.
Thank you for your thoughtful feedback. We're so pleased to hear that Rutendo provided you with such efficient, professional, and pleasant service, she truly embodies the care we strive for. We’re sorry to hear about your disappointment with the fine print and appreciate your understanding that this wasn’t a reflection on Rutendo. Your input helps us improve, and we’ll certainly take it to heart.
Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.