Rutendo Adelaide was quick and efficient in providing the necessary information

Hi Ilse, 

Thank you for your honest feedback. We're glad to hear Rutendo provided you with quick and efficient assistance. We’re sorry to hear about the delays you've experienced with your claims and truly appreciate you bringing this to our attention. Your experience matters to us, and we’re working to improve our turnaround times to ensure smoother service going forward. 

Thank you for choosing Oneplan! 

Kind regards, 
Oneplan.