BP
Brandon P

1 reviews | Active since Jan 2014

23 Feb 2024, 08:14

Rutendo Adelaide together with her claims manager, Larned Larmot kindly assisted me in getting funds for multiple pets loaded onto my Onecard

Rutendo Adelaide together with her claims manager, Larned Larmot kindly assisted me in getting funds for multiple pets loaded onto my Onecard. They exceeded my expectations by making the funds available for all my pets, to process payments for vaccinations and routine care. The teamwork and efficiency in getting my claims processed were fantastic. If there was an Olympics for customer service, they would take the gold, every time.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply23 Feb 2024, 09:51
Official
Hi Brandon,

Thank you for sharing your service experience with us. We're thrilled that you've found an insurer that exceeds your expectations and we're so proud of Rutendo and Larnell for assisting you with their excellent customer service skills in your time of need. Our clients and fur-babies are important to us, and we aim always to provide them with the best service possible.
Please give our love and well wishes to your fur-babies
 
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship. 

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
   
Kind Regards,
Oneplan