LvdW
Lucinda van der Walt

1 reviews | Active since May 2019

29 Dec 2023, 12:08

Rutendo Adelaide helped me when another consultant was not helpful

Rutendo Adelaide helped me when another consultant was not helpful. I put money on the card and it disappeared off the app. She then fixed it and I was able to pay after the consult.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply29 Dec 2023, 13:03
Official
Hi Lucinda, 

It's great to hear that Rutendo Adelaide was able to assist you effectively when you faced issues with the disappearance of money from your card on the app. Having a reliable and helpful consultant can make a significant difference in resolving problems and ensuring a positive experience. 

It's always valuable to have someone you can trust to address concerns and provide solutions.

Thank you for your positive feedback and for being part of the Oneplan family. 

Regards, 
Oneplan