Rutendo Adelaide assisted me with my claim and was very professional and helpful

Hi Laura,

Thank you for sharing your service experience with us. Our clients and fur-babies are important to us, and we aim to always provide them with the best service possible. Kindly note that you will receive electronic communication once the claim has been finalized and refunds that are processed into a bank account may take between 7 - 14 working days to reflect.

Please give our love and well wishes to Lea.
 
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
       
Kind Regards,
Oneplan