Rutendo Adelaide assisted me well with my claim as the app was not user friendly with loading a prepaid invoice after the vet visit

Hi Mariska, 

Thank you for sharing your experience. We’re pleased to hear that Rutendo assisted you well with your claim. It’s great to know your claim was successfully paid with your Oneplan card, and we’ll be sure to pass your appreciation on to her. 

Kind regards, 
Oneplan.