EW
Elizna W

1 reviews | Active since Dec 2017

22 Dec 2022, 10:45

Rude Sales consultant

Sales call centre person being rude from the get go. Will not ever make use of the service ever.

0
Replies (2)
Oneplan Insurance
Oneplan Insurance's reply22 Dec 2022, 19:01
Official
Hi Elizna,

Thank you for taking the time to bring this matter to our attention. 

On behalf of OnePlan, we are sorry to hear of the circumstance under which your Hellopeter posting has reached us and we do apologize for the inconvenience caused.

As per our telephonic discussion, thank you for allowing us to investigate the matter. 

We will revert to you with the relevant feedback. 
 
Kind Regards
Oneplan





Oneplan Insurance
Oneplan Insurance's reply24 Dec 2022, 13:13
Official
Hi Elizna,  

Thank you for taking my call. 

We have now provided you with feedback to your complaint. 

We once again apologize for the experience that you’ve had with us. 

Kind Regards 
Oneplan