1 reviews | Active since Apr 2017
RUDE
WOOOOOW what are rude consultant " Mpho Moeketsi" sending me an email just after my pjone went off "Are you still interested in the plan or not if not just say so that we don't waste each others time ???
Kind Regards, Mpho Moeketsi Sales Consultant e: ********** We spoke over the phone almost an 30min - hour just before I was waiting for a call then I asked him to call me after 5min so I can finish up with this call,after 5min he dd call while i was asking few questions and all that.....My phone went off when blurrr out of the blue he send me that email above,do u think il continue with him? or for that matter join your insurance or recommended it to anyone?
Hi Georgina,
At Oneplan we strive to provide our clients with perfect customer service and pride ourselves on our customer interactions. We are terribly sorry to hear about your experience with us. This is completely unacceptable and will be dealt with in the highest manner.
Kindly allow us some time to have this looked into and we will contact you shortly in this regard.
Regards,
The Oneplan Team
Hi Georgina,
At Oneplan we strive to provide our clients with perfect customer service and pride ourselves on our customer interactions. We are terribly sorry to hear about your experience with us. This is completely unacceptable and will be dealt with in the highest manner.
Kindly allow us some time to have this looked into and we will contact you shortly in this regard.
Regards,
The Oneplan Team