DMCm
D M Chetty mervinc
1 reviews | Active since Jan 2023
12 Mar 2025, 10:45
Ronzley Baatjies assisted on WhatsApp chat very efficient and friendly service
Ronzley Baatjies assisted on WhatsApp chat very efficient and friendly service. But one plan must improve on they automated services that sends incorrect information to client. Not happy with automated services.
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Replies (1)
Oneplan Insurance's replyOfficial
12 Mar 2025, 11:31Hi D C,
Thank you for your feedback! We're glad to hear that Ronzley provided you with efficient and friendly service—he's a valued part of our team. We also appreciate your honesty regarding the automated services and understand how frustrating incorrect information can be. We’ll be sure to pass this along to the relevant team for improvement. Your input helps us grow and refine our services!
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
Thank you for your feedback! We're glad to hear that Ronzley provided you with efficient and friendly service—he's a valued part of our team. We also appreciate your honesty regarding the automated services and understand how frustrating incorrect information can be. We’ll be sure to pass this along to the relevant team for improvement. Your input helps us grow and refine our services!
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
Oneplan Insurance's reply12 Mar 2025, 11:31
Official
Hi D C,
Thank you for your feedback! We're glad to hear that Ronzley provided you with efficient and friendly service—he's a valued part of our team. We also appreciate your honesty regarding the automated services and understand how frustrating incorrect information can be. We’ll be sure to pass this along to the relevant team for improvement. Your input helps us grow and refine our services!
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
Thank you for your feedback! We're glad to hear that Ronzley provided you with efficient and friendly service—he's a valued part of our team. We also appreciate your honesty regarding the automated services and understand how frustrating incorrect information can be. We’ll be sure to pass this along to the relevant team for improvement. Your input helps us grow and refine our services!
Thank you for choosing Oneplan!
Kind regards,
Oneplan.