1 reviews | Active since Jul 2016
Ripping Customers Off
<p>I just received a call from Oneplan Hospital Cash Policy to say that the plan will no longer exsist from November. So I asked what would happen to all the premiums I paid because I never claimed & they said that I would not get any money back. </p> <p>I WANT ALL MY PREMIUMS BACK AS SOON AS POSSIBLE!</p>
Good Afternoon
Thank you very much for time to discuss the complaint logged.
As per our discussion It is with regret that we have informed you of our intention to cancel our Hospicash Product as of the 1 November 2016. The decision has not been taken lightly. We have been forced to cancel all our Hospicash policies and to discontinue the marketing of the product due to the high number of ********** claims submitted.
Based on our discussion we have given all our clients an option to migrate onto one of our current plans available and forfeit some of the specific plans waiting periods with no administration fees for migration.
Thank you very much for your feedback.
Kind Regards
Oneplan
Good Afternoon
Thank you very much for time to discuss the complaint logged.
As per our discussion It is with regret that we have informed you of our intention to cancel our Hospicash Product as of the 1 November 2016. The decision has not been taken lightly. We have been forced to cancel all our Hospicash policies and to discontinue the marketing of the product due to the high number of ********** claims submitted.
Based on our discussion we have given all our clients an option to migrate onto one of our current plans available and forfeit some of the specific plans waiting periods with no administration fees for migration.
Thank you very much for your feedback.
Kind Regards
Oneplan